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Hilo Medical Center

Facility Type: Mental Health

Facility Specialization: Separate inpatient psychiatric unit of a general hospital

Facility Operation: State government

License / Certification / Accreditation: Federally Qualified Health Center

Age Groups Accepted: Young Adults, Adults, Seniors

1190 Waianuenue Avenue, Hilo, HI 96720
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Phone: 808-932-3580

Hilo Medical Center Hale Hoola Behavioral Health (MH) Featured Image

Facility Details

Type of Care

  • Substance use treatment
  • Mental health treatment
  • Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children

Financial Information

Payment / Insurance / Funding Accepted

  • Medicare
  • Medicaid
  • Federal military insurance (e.g., TRICARE)
  • Private health insurance
  • State corrections or juvenile justice funds
  • Cash or self-payment
  • State-financed health insurance plan other than Medicaid
  • State mental health agency (or equivalent) funds

Smoking Policy

Smoking not permitted
Vaping not permitted
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Facility Services

Service Settings: Hospital inpatient/24-hour hospital inpatient

Assessment / Pre-Treatment: Screening for tobacco use

Testing: HIV testing, STD testing, TB screening, Metabolic syndrome monitoring, Testing for Hepatitis B (HBV), Testing for Hepatitis C (HCV), Laboratory testing

Special Programs / Groups Offered

  • Seniors or older adults
  • Veterans
  • Active duty military
  • Members of military families
  • Criminal justice (other than DUI/DWI)/Forensic clients
  • Clients with co-occurring mental and substance use disorders
  • Clients with HIV or AIDS
  • Clients who have experienced intimate partner violence, domestic violence
  • Clients who have experienced trauma
  • Persons with traumatic brain injury (TBI)
  • Persons with eating disorders
  • Persons experiencing first-episode psychosis
  • Persons with post-traumatic stress disorder (PTSD)
  • Persons 18 and older with serious mental illness (SMI)

Emergency Health Services

  • Psychiatric emergency onsite services

Education and Counseling Services

  • Smoking/vaping/tobacco cessation counseling

Accessibility & Language Support

Language Services: Sign language services for the deaf and hard of hearing

Additional Services

Court-ordered outpatient treatment
Diet and exercise counseling
Family psychoeducation
Case management service
Suicide prevention services
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Treatment Details

Treatment Approaches: Activity therapy, Integrated Mental and Substance Use Disorder treatment, Abnormal involuntary movement scale

Pharmacotherapies

  • Haloperidol
  • Aripiprazole
  • Cariprazine
  • Clozapine
  • Lurasidone
  • Olanzapine
  • Paliperidone
  • Quetiapine
  • Risperidone
  • Ziprasidone
  • Nicotine replacement
  • Antipsychotics used in treatment of SMI

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